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November 16, 2021 8:00 AM

CivicReady Notification

Garland County Implements CivicReady® Mass Notification Solution
Service Enables Multi-Channel Distribution of Urgent and Routine Citizen Communications
November 16, 2021 – Garland County has partnered with CivicReady to implement its mass notification solution. Available from CivicPlus, a leader in integrated technology for local government, the CivicReady solution will allow Garland County to issue urgent notifications, emergency instructions, warnings, and routine communications to subscribed residents via email, text message, and voicemail alert, to keep citizens safe and informed. In the event of a local emergency, citizens subscribed to CivicReady will benefit from immediate, actionable information and instructions sent via their preferred notification channel.

Though emergency notifications is the backbone of the system, Garland County Judge Darryl Mahoney “has high hopes that the CivicReady solution will also be used by all county departments for both internal and external (public) messaging”. Some of the examples cited by Judge Mahoney include; missing/endangered person notifications for a geo-targeted area, road closures, tax deadlines, juror notification, closures of county offices, special events, or any other event that warrants mass notification of Garland County residents.

“The program opens up a standard of notification, readily available to all county department’s, that can help us keep our residents informed in a timely manner”.

The CivicReady solution also integrates with the Federal Emergency Management Agency’s (FEMA) Integrated Public Alert Warning System (IPAWS). The IPAWS system leverages national emergency communication channels, such as the Emergency Alert System (EAS), NOAA weather radios, digital road signage, and television broadcasts, to provide area-specific alerts in times of emergency. These alerts can include Amber and Silver Alerts. By integrating its CivicReady system with IPAWS, Garland County will be able to reach as many people as possible during an emergency event, including those who have not opted-in to text, phone, or email communications, as well as travelers and visitors in the area.

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