Task Force Monitoring COVID-19

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March 31, 2020 11:09 AM

Non-emergency callers should call the COVID-19 hotline for testing drive-thru evaluation locations

HOT SPRINGS – Reiterating the importance of COVID-19 non-emergency callers using the local hotline, steps taken by hospitals in Hot Springs to prepare for the possibility of an increase in cases and the continued efforts to acquire personal protective equipment (PPE) were among the topics discussed at this morning’s Hot Springs/Garland County COVID-19 Task Force meeting.

The Hot Springs/Garland County COVID-19 Call Center/Hotline is available at 501-760-4307, from 8 a.m. to 5 p.m. daily, as a first line of triage in an effort not to overrun our hospitals. The hotline is also available for adjoining and nearby counties, for which Hot Springs serves as the regional healthcare provider. Another option for anyone exhibiting symptoms is to call their primary care physician. Calls to 9-1-1 should be solely limited to anyone requiring an emergency response.

The call center has been the first line of triage for possible COVID-19 cases, and will continue to be; but with the Arkansas Department of Health expanding the criteria for testing, the task force has decided to also publicize the county’s drive-thru evaluation locations:
• 1629 Airport Road (Garland County)
• 4419 Highway 7 North (Hot Springs Village)
• 100 McGowan Court (Hot Springs)


Local hospitals collaboratively made the move to cease all non-essential procedures in preparation for a possible rise in COVID-19 patients, which has translated into a significant decrease in overall patient volume. Also, the updated visitor restrictions have been accepted and supported by the community, they reported.

An important reminder that public health officials continue to stress the importance of washing hands often, keeping social distance, staying home when sick and disinfecting surfaces often. For more information, visit http://www.cdc.gov/coronavirus.

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